STORE POLICY

Online Store Policy

Welcome to ComfortTrim.com! We are thrilled to have you as our valued customer. Before making any purchase, we kindly ask you to review our store policies outlined below:

1. Ordering Process:

• Browse through our products and add items to your shopping cart.

• Proceed to checkout, where you'll enter your shipping and billing information.

• Review your order summary before completing the purchase.

2. Payment Methods:

• We accept various payment methods including credit/debit cards, PayPal, and other secure payment gateways.

• All transactions are processed securely to protect your financial information.

3. Shipping:

• We offer shipping services to The United States.

• Shipping costs and estimated delivery times vary depending on your location and the shipping method selected.

• You will receive a confirmation email with tracking information once your order has been dispatched.

4. Returns and Exchanges:

• We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please contact us within 3 days of receiving your item(s) to initiate a return or exchange.

• Items must be returned in their original condition, unworn, unwashed, and with all tags attached.

• Please note that certain items such as items won within a giveaway/free items are not eligible for return or exchange.

5. Refunds:

• Refunds will be processed within 3 days of receiving the returned item(s) and will be issued to the original payment method.

• Shipping costs are non-refundable unless the return is due to an error on our part.

6. Customer Support:

• Our dedicated customer support team is here to assist you with any inquiries or concerns you may have. Feel free to reach out to us via email at sales@comforttrim.com or through our contact form on the website.

7. Privacy and Security:

• We take your privacy and security seriously. Your personal information is protected and will not be shared with any third parties without your consent..

8. Terms of Service:

• By using our website and making purchases, you agree to abide by our Terms of Service. Please read them carefully before proceeding with your order.

9. Feedback:

• We value your feedback as it helps us improve our products and services. If you have any suggestions or comments, please don't hesitate to share them with us.

Thank you for choosing ComfortTrim! We appreciate your business and hope you enjoy your shopping experience with us.

If you have any further questions or require assistance, please don't hesitate to contact us.

Sincerely,

Trasyn Crandall-Marketing/sales Director-ComfortTrim